At Maitland Movers, we take your privacy seriously and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our moving and storage services.
By accessing our website or using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with the best service possible. The types of information we may collect include:
Personal Information
This includes information that can identify you personally, such as your name, address, phone number, email address, payment information, and any other information you provide to us during the booking process or communication.
Non-Personal Information
This includes information that cannot be used to identify you directly, such as browser type, device type, IP address, and browsing behavior on our website.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience on our website. These technologies collect non-personal data about how you use our website, which allows us to improve the performance and content of the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services
We use your personal information to schedule and perform the moving services you request, including packing, loading, unloading, and transporting your belongings. This may also include providing you with an accurate quote for our services.
To Communicate with You
We may use your contact information to communicate with you regarding your move, including sending you booking confirmations, reminders, and notifications. We may also contact you to request feedback or provide information about new services.
To Process Payments
We use your payment information to process payments for services rendered. All payment transactions are securely processed, and we do not store sensitive payment details like credit card numbers.
To Improve Our Website and Services
We use non-personal information collected through cookies and tracking technologies to understand how visitors interact with our website. This helps us improve website performance, enhance user experience, and personalize content.
3. How We Protect Your Information
We take security seriously and implement a variety of technical, administrative, and physical measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
Encryption
We use SSL (Secure Socket Layer) encryption to protect your personal and payment information when transmitted through our website.
Access Control
We limit access to personal information to only those employees, agents, or contractors who need it to perform their job duties.
Regular Audits
We conduct regular audits of our data security practices to ensure that your information remains secure.
While we strive to protect your personal information, please note that no security measures are 100% effective, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, storage providers, marketing agencies). These service providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
Legal Compliance
We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal obligations. We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of Maitland Movers, your personal information may be transferred as part of the transaction. We will notify you of such a transfer if it occurs and provide you with the opportunity to opt out, if applicable.
5. Your Choices and Rights
You have certain rights regarding your personal information, including:
Accessing Your Information
You can request access to the personal information we hold about you and request a copy of it. To make a request, please contact us using the details provided at the end of this Privacy Policy.
Correcting or Updating Your Information
If you believe that the personal information we hold is inaccurate or incomplete, you can request corrections or updates. Please contact us to make these changes.
Opting Out of Marketing Communications
If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in the email you receive or by contacting us directly.
Deleting Your Information
You may request that we delete your personal information. We will honor your request unless we are required to retain it for legal, contractual, or legitimate business purposes.
Cookies and Tracking Technologies
You can adjust your browser settings to manage cookies or disable them altogether. However, please note that certain features of our website may not function properly if cookies are disabled.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Maitland Movers. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Maitland Movers
11 Wymore Rd, Maitland, FL 32751
Phone: +1 407-487-2005
Email: info@maitlandmovers.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
